Conditions

Terms and Conditions (GTC)

1. Scope

These general terms and conditions apply to all purchases from PlayMegram (Murat Karabulut) via our online shop by both consumers and entrepreneurs. A consumer is any natural person who concludes a legal transaction for a purpose that cannot be predominantly attributed to their commercial or independent professional activity. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.

Should you, as an entrepreneur, use conflicting or supplementary general terms and conditions, we will only accept them if we have expressly agreed to them in writing.


2. Conclusion of contract

A contract is concluded with PlayMegram (Murat Karabulut) as follows: The presentation of our products in the online shop is for your information only and does not constitute a binding offer. You can place any product in the shopping cart without obligation. Before the final order, you have the opportunity to check all the information again and correct it if necessary. By clicking the order button, you make a binding offer for the items selected in the shopping cart, which concludes the purchase contract. Immediately after you place your order, you will receive a confirmation email from us.

3. Contract language and storage of the contract text

The contract language is German. For security reasons, the contract text is no longer accessible via the Internet. The order data and the general terms and conditions will also be sent to you in text form.

4. Delivery conditions

Shipping costs may be added to the product costs. The exact shipping costs are detailed in the offer. It is not possible to collect the goods yourself; they will be shipped exclusively via post.

5. Terms of payment

Our shop offers you various payment methods, which are described in detail when ordering. The selection includes advance payment, credit card, SEPA direct debit, PayPal and others. The specific conditions and information for each payment method can be found in the ordering process. Payment on account: The invoice amount is due 14 days after receipt of the invoice and the goods by bank transfer to the bank account specified on the invoice. We reserve the right to only offer purchase on account after a successful credit check.


Payment processing by third parties: Please note that when using PayPal, Amazon Pay, Apple Pay, Google Pay and Klarna, payment processing takes place via the servers of the respective provider. The data protection guidelines and terms and conditions of the respective payment service provider apply.

Late payment: If payment is late, we reserve the right to charge reminder fees and refer the matter to a debt collection agency. Interest may also be charged on the outstanding amount.

6. Right of withdrawal

As a consumer, you have a legal right of withdrawal. The details of this right and the cancellation policy, including the requirements, deadlines and procedures for exercising the right of withdrawal, are set out in detail in our cancellation policy.

7. Warranty and guarantees

The statutory liability for defects applies unless otherwise agreed below. For consumers, the limitation period for claims for defects in new goods is two years from delivery of the goods. For used goods, the warranty can be limited to one year under certain conditions. For entrepreneurs, the limitation period for claims for defects in new items is one year from the transfer of risk. The limitation periods for the recourse claim according to Section 445a of the German Civil Code remain unaffected by this.
Customer service: By email: Info@playmegram.com

8. Liability

We are liable without limitation for damages resulting from injury to life, body or health that are based on an intentional or negligent breach of duty on our part or on the part of our legal representatives or vicarious agents. We are also liable without limitation for the assumption of guarantees and for claims under the Product Liability Act. In the event of a breach of essential contractual obligations, the fulfillment of which is relevant for the proper execution of the contract and on whose compliance the contractual partner can rely, our liability for slight negligence is limited to the foreseeable damage typical for the contract.

9. Dispute settlement

The European Commission provides a platform for online dispute resolution (ODR). We would like to point out that we are currently not participating in dispute resolution proceedings before consumer arbitration boards and are not obliged to do so.

10. Final provisions

If the buyer is an entrepreneur, German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. If individual provisions of these General Terms and Conditions are invalid or unenforceable, the validity of the remaining provisions shall remain unaffected.